Svelte multimedia-friendly PDA phone delivers
impressive call quality and battery life; however, a few ill-advised
design decisions detract from its otherwise top-notch usability.
I'm finicky about call quality. In fact, I've rarely lauded
a phone's call quality--until now. In my hands-on experience,
the navy-blue T-Mobile Wing ($300 with a two-year contract)
sounded terrific. While on calls, I heard virtually none
of the tell-tale hissing or background noise that usually
betrays the fact that I'm on a cell phone. And the people
I spoke with noted that I sounded very clear --even while
on a noisy jetway at an airport. Call quality isn't the Wing's
only strength: It also offers impressive battery life and
a strong array of features.
The phone--the first to ship preloaded with Windows Mobile
6.0 (T-Mobile is also making Windows Mobile 6 available as
an upgrade for the Dash)--has many features, including a
still-image and video camera, messaging, and the familiar
Windows-like menu system with apps to go. The phone includes
Office Mobile with Word, Excel, and PowerPoint (you can view,
create, and edit documents); Windows Live for Windows Mobile
(with Windows Live Messenger, Windows Live Hotmail, Live
Search, and Live Spaces); Windows Media Player; and a My
Documents folder structure for storing files and multimedia.
Other apps include Instant Messaging (for use with AOL, ICQ,
and Yahoo), Java applications, a T-Mobile HotSpot log-in
shortcut, and a voice recorder.
The Wing comes with a 2.8-inch touch-screen display (T-Mobile
bundles a stylus with the phone, but I tended to rely on
my fingers to do the walking). Six highly responsive buttons,
and a five-way navigational control beneath the front-screen
display make single-handed navigation a breeze. Slide the
display left, and the screen automatically reorients itself
in landscape view to accompany your typing on the roomy keyboard.
The keyboard's keys are wide and flat, with backlighting
that makes using the device in a darkened environment a breeze.
I found the Wing surprisingly comfortable for thumb-typing
when I held the device in two hands; as a touch typist, I
was surprised at how quickly I could type (I have small hands;
a friend with larger hands found the keyboard harder to navigate).
Unfortunately, other aspects of the phone's design are less
appealing. Specifically, I found many of the buttons around
the perimeter of the phone difficult to press and poorly
constructed. For example, the volume slider, located near
the middle of the phone, along the left-hand side, was difficult
to adjust using the pad of my finger (if you have longish
nails, this might not be an issue).
The dedicated camera button is located near the top left
of the camera when the phone is oriented vertically, and
at the top right when the phone is situated horizontally--the
optimal way to use the camera. But the button is flat and
hard to press. When I did click it, I often accidentally
twisted the phone's slider mechanism, too, which makes me
worry about the long-term integrity of this critical part
of the phone. Pressing the camera button launched the phone's
2-megapixel CMOS digital camera, with its 8X digital zoom
(for low-resolution images) and video camera (capable of
capturing clips at up to 176 by 174 resolution), but the
phone lagged considerably while the camera popped up.
I suspect that some of my gripes with the phone may relate
more to Windows Mobile 6 than to the device itself. The Communications
Manager app, for example, houses a dizzying array of options--everything
from vibrate and ringer settings to EDGE and GPRS data-connection
minutiae. To disable the wireless antennas and put the phone
into flight mode, I had to traverse three screens--more before
I found a helpful shortcut--just to get to the point in Communications
Manager where I could disable the wireless radio.
Like the T-Mobile MDA, the Wing (underlying model number
HERA110) is manufactured and designed for T-Mobile by HTC.
T-Mobile claims that the Wing is about 30 percent smaller
than the MDA. It certainly feels more compact than the MDA,
weighing in at 6 ounces and measuring 2.3 by 4.3 by 0.7 inches.
When closed, the Wing is dominated by its 240-by-320-resolution,
65,000-color touch-screen display. When open, it suggests
a sleeker version of T-Mobile's Sidekick III.
The Wing is a quad-band GSM phone, with support for 850-,
900-, 1800-, and 1900- MHz bands. It runs a 201-MHz OMAP850
processor, with 64MB of RAM and 128MB of read-only memory.
According to T-Mobile, the phone by default comes with 26MB
of free memory and 16MB of available program storage. You
can add storage for multimedia and data files via the MicroSD
card slot.
The Wing lasted for the full 10 hours that marks the ceiling
of the PC World Test Center's battery life evaluation. Its
performance thus matches that of such models as the T-Mobile
MDA (which this model replaces) and the RIM BlackBerry Curve
8300--our most recently tested top performers.
The phone comes with a case and an assortment of cables
and connectors. The 258-page manual covers all of the important
topics; regrettably, T-Mobile doesn't include a copy of the
manual on the phone itself in PDF form so that you could
view it on the loaded Adobe Acrobat LE reader. When I sought
assistance within the phone, the included Microsoft help
file didn't address my needs.
For $300, the T-Mobile Wing is a reasonable value, given
the phone's versatile functionality, stellar call quality,
and excellent battery life. My greatest concerns about the
phone involve its limited on-board storage and its poorly
constructed buttons; longer term, Ia??d worry about the integrity
of that slider mechanism. But those concerns aside, the Wing
makes a great package, especially if you value the easy input
that a touch screen affords, together with the computing
flexibility of Windows Mobile.
-- Melissa J. Perenson